terms and conditions

1. no refund, expiration & cancellation policy

1.No refund Policy

Due to the current policy of the payment system providers, and to keep our business sustainable, as of July 15, 2023 we are not able to process any refund. This includes accidental charges, mistakes, or any other reasons why the customer might request a refund. Any purchase made prior July 15th, 2023 are not refundable.

2.Expiration Policy

1. Each Brooklyn Dance Lessons package has a usage period (“Usage Period”):

Three 1-hour Lessons Package: 60 calendar days
Five 1-hour Lessons Package: 90 calendar days
Seven and a Half 1-hour Lessons Package: 90 calendar days
Ten 1-hour Lessons Package: 180 calendar days
Twenty 1-hour Lessons Package: 360 calendar days
Thirty 1-hour Lessons Package: 360 calendar days
First Dance: Look, We Can Move (Five 1-hour Lessons) Package: 90 calendar days
First Dance: Didn’t know U Can Dance (Including Ten 1-hour Lessons) Package: 180 calendar days
First Dance: The One That Makes Us Look Good (Including Twenty 1-hour Lessons): 360 calendar days
First Dance: We Are The Real Deal (Thirty 1-hour Lessons): 360 calendar days
Private Dance Experience: 90 calendar days
Single or Trial Lessons: 90 calendar days
Dance Your First Moves Lesson: 90 calendar days
2h or 4h Private Lessons Month Pass (view dedicated section below)
Gift Vouchers: 6 months
Any kids birthday package: 180 calendar days

2. The Usage Period starts from the payment date of each purchase.
3. Customers must fully redeem their purchase within the related Usage Period.
4. Purchases partially or not entirely redeemed within the Usage Period shall be considered expired and are not refundable.
5. Usage Period might be extended for an additional fee or by purchasing an additional package.

3. Cancellation and Rescheduling Policy

Private Lessons
1. 48-hours policy – Cancellation or rescheduling of a private lesson must be made AT LEAST 48 hours prior to the scheduled lesson’s time.
2. Lessons canceled or rescheduled within 48 hours from the scheduled lesson’s time are not refundable.
Group Classes
1. Group classes, Group Dance Cycles, Wedding Dance Cycles, Group Intensive Classes, Kids and Family Group Classes, Group Class Drop-in, or Group Dance Experiences, Date Night Series are events happening on a set day and time and therefore cannot be rescheduled nor refunded.
Kids Birthday Party or Studio Rental.
1. Any booking change must be made 15 days prior to the scheduled time. Events that are less than 15 days away cannot be rescheduled or canceled. All transactions are not refundable.

2. month pass (private lessons) rules and restrictions –

Formerly social dance membership

1. General

The Month Pass is a time-limited option that provides a set number of private lesson hours within a one-month period.
This program replaces the former Social Dance Membership and applies exclusively to private lessons.
It can be purchased as a Single Month Pass or as a Monthly Auto-Renew Pass.

2. Pass Types

Single Month Pass:
1. Valid for one billing period only.
2. Does not renew automatically.
Auto-Renew Month Pass:
1. Automatically renews every month.
2. Requires a minimum commitment of one renewal upon joining (two months total).
3. After completing the first two billing cycles, the customer may cancel future renewals by sending written notice to info@brooklyndancelessons.com at least 15 days before the end of the current billing cycle

3. Included Hours

Customers may choose between a 2-Hour or 4-Hour Month Pass.
The selected total represents the maximum amount of private lesson time available during the active billing month.

4. Usage & Expiration

All included hours must be used within one calendar month from the date of purchase (Single Month) or each renewal date (Auto-Renew).
Unused hours expire at the end of the billing month and do not roll over, convert to credit, or transfer to another student or package.
All private lessons follow the 48-hour cancellation policy. Lessons canceled or rescheduled within 48 hours of the scheduled time are not refundable and will be counted as used.
All Month Pass purchases are final and non-refundable. No refunds or credits will be issued for unused hours, missed or late-canceled lessons, scheduling conflicts, illness, travel, or any other personal circumstances.
The Wildcard is regulated in the Wildcard section in this Terms and Conditions.

3. i wish we started earlier rules and restrictions

1. General

1. 1. i wish we started earlier is a private lessons package including 3 or 4 monthly lessons plans with a set number of billing cycles. The package start at the beginning of the first billing cycle, and ends at the end of the last of the set billing cycles.
  2. i wish we started earlier is not a Dance Membership.
  3. All plans start at the moment of the enrollment.
  4. The 3 monthly lessons plan includes three 60-minute long private lessons each monthly billing cycle.
  5. With the 3 monthly lessons plan, customers cannot schedule more than three private lessons during each billing cycle unless additional lessons are purchased.
  6. The 4 monthly lessons plan includes four 60-minute long private lessons each monthly billing cycle.
  7. With the 4 monthly lessons plan, customers cannot schedule more than four private lessons during each billing cycle unless additional lessons are purchased.
  8. All monthly-lesson plans require an enrollment of 6 months minimum.
  9. Unscheduled lessons can be rolled over the following billing cycle only once for the whole duration of the plan. All the other unscheduled lessons will be considered expired and not refundable.
  10. All private lessons are regulated by the same 48-hour cancellation policy. Lessons canceled or rescheduled within 48 hours from the scheduled lesson’s time are not refundable.
  11. One complementary Wildcard is included in all plans and it is regulated in the Wildcard section in this Terms and Conditions.

4. Wedding Dance Cycles

Wedding Dance Cycles are special packages that include two group classes and one private lesson.
Wedding Dance Cycle group classes are events happening on set days and times and therefore cannot be rescheduled nor refunded.
A Wedding Dance Cycle is considered activated when at least two couples sign up for the package. When only one couple signs up, the package is automatically converted into two private lessons total.
1. The students will be notified at the beginning of the first group class if the Wedding Dance Cycle has been activated.
2. The two private lessons will be on the same dates and times of the original group classes.
The private lesson included in an activated Wedding Dance Cycle can be scheduled anytime within 30 days after the second group class date.

5. Wedding Dance Signature Packages

Included Benefits: All Signature Wedding Dance Packages include complimentary access to one ComfyDance Boost Event and one 60-minute Make-Up Session.
Make-Up Session Usage: The Make-Up Session may be used only when a student is unable to attend a scheduled private lesson (of any length) that is less than 48 hours away and therefore cannot be rescheduled under the Studio’s 48-hour cancellation policy.
Restrictions: The Make-Up Session cannot be used as an additional lesson, add-on, or extension of the purchased package. It is provided strictly as a contingency option for one last-minute unavoidable absences.

6. wildcard terms of use

1. General

The Wildcard can be purchased as an add-on to a private lessons package or Month Pass unless it is already included.
When the Wildcard is purchased as an add-on or it is included into a private lessons package, the following rules apply:
1. It can be used only one time within the purchased package.
2. An unused Wildcard cannot be rolled over to another package or transferred to another customer.
3. The Wildcard can be used immediately and any time after the purchase of the package but must be used within 30 calendar days from the last lesson of the package (“Validity Period“). All Wildcards not used within the Validity Period will expire and won’t be refundable.
4. An exception is applied if a package of private lessons is upgraded to a package with a larger number of private lessons. The new Validity Period will be considered in relation to the last lesson of the larger package.
5. The Validity Period excludes any additional lesson purchased after a package is exhausted.
6. The Wildcard can be used once to redeem one of the following services:
  1. Admission to one ComfyDance Event and 1 hour of Rehearsal space
  2. Rehearsal Space (Up to 2 hours)
  3. Make-up Lesson (1 hour)
When the Wildcard is purchased as an add-on to a Month Pass, the following rules apply:
1. A one-time “Wildcard” add-on may be offered. When purchased, it must be used within 30 days after the last lesson of the applicable Month Pass (or the last lesson of the most recent renewal for Auto-Renew).
2. The Wildcard can be used once to redeem one of the following services (“Wildcard Services”):
  1. Rehearsal Space (Up to 2 hours)
  2. Make-up Lesson (1 hour)
3. Unused Wildcards do not roll over, renew, or convert to credit/cash.

2.Comfy Dance Event

1. Wildcard, when used for the Admission to one ComfyDance Event and 1 hour of Rehearsal space option, cannot be used to redeem any otherwise Wildcard services.
2. The Comfy Dance Event is a periodical casual gathering Brooklyn Dance Lessons organizes to help students gain confidence in dancing in front of an audience.
3. The Admission to one ComfyDance Event is intended for two people.

3. Rehearsal Space

1. Wildcard, when used for the Rehearsal Space option, cannot be used to redeem any otherwise Wildcard services.
2. Wildcard, when used for the Rehearsal Space option, can be used to redeem 2 hours (consecutive or separated) of boutique rental for practice.
3. The Rehearsal space has to be booked at least 24h in advance by sending a request to info@brooklyndancelessons.com.
4. Our Boutique is generally available for rehearsal or practice during the following times:
  1. Monday to Friday: 9 am -4 pm and 9 pm-10 pm
  2. Saturday and Sunday: 9 am- 11 am and 4 pm – 8 pm
5. The updated availability can be found on this page.

4. Make-up Lesson

1. Wildcard, when used for the Make-up Lesson option, cannot be used to redeem any other services.
2. The Make-up lesson can be used to make up a missed private lesson.
3. The Make-up lesson is no more than 1 hour long.
4. The Make-up lesson cannot be used as an additional lesson to the package.
5. The Make-up lesson is to be considered as a regular private lesson, therefore, it is regulated by the same 48-hour cancellation policy. Make-up lessons canceled or rescheduled within 48 hours from the scheduled lesson’s time are not refundable.

7. Social Dance Group Class Types and Activation Policy

1. Group Class Types

There are six types of group classes offered:
1. 4-week Group Dance Cycles (partner required)
2. 4-week Group Dance Cycles (partner recommended or solo dancing)
3. Group Dance Experiences (partner required) (no longer offered)
4. Group Dance Experiences (partner recommended or solo dancing) (no longer offered)
5. Date Night Series (partner required)
6. Ongoing Monthly Group Classes
4-week Group Dance Cycles (“Group Dance Cycles ”)
1. Duration: 4 lessons, each 60 minutes long.
2. Schedule: One lesson per week for 4 weeks (exceptions may apply during holidays).
3. Enrollment: Students must enroll in the full 4-week cycle.
4. Pricing: For partner-required classes, the advertised cost is for two people.
5. Pricing: For solo or partner-recommended classes, the advertised cost is for one person.
Group Dance Experiences (Discontinued)
1. Duration: One-time special class, lasting 90 minutes.
2. Enrollment: Students could register for individual experiences.
3. Pricing: Partner required — price for two people.
4. Pricing: Partner recommended or solo — price for one person.
Date Night Series
1. Duration: One-time special event, lasting 90 minutes.
2. Enrollment: Students can sign up for individual events.
3. Partner required: Advertised cost is for two people.
Ongoing Monthly Group Classes
1. Duration: Ongoing weekly 60-minute classes.
2. Enrollment: Available via drop-in or monthly subscription (advertised also as “monthly pricing”).

2. Activation Policy

All group class types require a minimum number of participants to be activated (except ongoing monthly classes).
Partner-required or partner-recommended Group Dance Cycles, all Group Dance Experiences, and Date Night Series require a minimum of 3 people to activate.
Solo-dancing Group Dance Cycles require a minimum of 2 people to activate.
If a partner-required or partner-recommended Group Dance Cycle does not reach the minimum, it will be converted into 2 classes on the same dates and times as the first two scheduled classes.
If a solo-dancing Group Dance Cycle does not reach the minimum, the cycle will be canceled. Participants may choose to receive a credit, join another active cycle, or request a refund.
If a Group Dance Experience or Date Night Series does not reach the minimum, it will be converted into a 60-minute private Dance Experience on the same date and time.
Ongoing Monthly Group Classes do not require a minimum number of participants to be activated.

3. Ongoing Monthly Group Classes | Drop-In & Subscription Policies

Enrollment is available via drop-in or monthly subscription (advertised also as “monthly pricing”).
Drop-in access is valid only for a specific class on a specific date.
Monthly subscription or monthly pricing provides access to all scheduled classes within a given month (typically 4). If a student enrolls mid-month, a pro-rated subscription or monthly pricing fee will apply, covering only the remaining class dates in that billing cycle. The subscription or monthly pricing will then auto-renew at full price on the 1st of the following month.
The monthly subscription or monthly pricing includes recurring auto-renewal billing processed at the start of each month.
To cancel a subscription or monthly pricing, an email must be sent to info@brooklyndancelessons.com at least 7 days before the end of the current billing cycle.
Cancellations received after that time will take effect the following month. Payments already processed are non-refundable, regardless of attendance or participation.

8. Kids Dance Classes and School Break Camps

1. Kids Dance Classes (Fall & Spring Semesters)

1. Structure & Enrollment
  Kids Dance Classes run in two main cycles each year — Fall and Spring semesters. Each semester includes a set number of weekly classes as listed in the class description at the time of registration.
2. Class Activation
  Classes can run even with a minimum of one student enrolled, ensuring consistency and individualized instruction.
3. Schedule & Holidays
  The Kids Dance Classes generally follow the DOE (Department of Education) school calendar for holidays and breaks. Specific dates are published on the class description page.
4. Trial Class Option
  Families may take a single trial class before committing to a full semester. Once enrolled for the semester, the full-term commitment applies as outlined below.
5. Commitment & Payment Options
  Enrollment in a Kids Dance Class constitutes a binding commitment for the entire semester. Payment options include:
  1. Full payment upfront
  2. Installment plan (monthly or three-part, depending on the class). Regardless of payment method, the full semester fee remains due once enrollment is confirmed.
6. Make-Up Classes
  1. 1. Each child is eligible for up to three make-up classes per semester.
    2. Make-ups are scheduled based on availability and must be arranged through the studio.
    3. Make-up credits expire at the end of the semester and cannot be rolled over, refunded, or exchanged for future sessions.
7. Non-Attendance & Withdrawal
  1. 1. Families may stop attending classes at any time; however, enrollment cannot be canceled and all tuition payments remain due for the semester.
    2. Refunds or credits are not issued for missed classes, early withdrawal, or changes in family schedule.
    3. Refunds are provided only if Brooklyn Dance Lessons cancels the entire class series.
8. Non-Refundable Policy
  All Kids Dance Classes are final and non-refundable once registration is complete, regardless of attendance, participation, or personal circumstances (including illness, travel, or scheduling conflicts).

2. School Break Camps

Overview
School Break Camps are single-session programs scheduled during official school recesses.
Booking & Cancellation
1. All School Break Camp bookings are final and non-refundable.
2. Camps cannot be rescheduled or transferred to another date or participant under any circumstances.
3. Refunds or credits are not issued for missed camp days, late arrivals, or absences.
Make-Ups & Transfers
1. Make-up classes are not offered for camp programs.
2. Camp enrollments are non-transferable and non-exchangeable.

9. Gift Cards & Gift Vouchers

Gift Cards (Monetary Value Cards)
1. Brooklyn Dance Lessons sells monetary-value Gift Cards redeemable toward eligible services offered by Take Me, LLC dba Brooklyn Dance Lessons. Gift Cards are not refundable and cannot be exchanged for cash, except where required by law.
  1. Value Does Not Expire. The monetary value on a Gift Card does not expire pursuant to U.S. gift card regulations. However, usage requirements and administrative fees may apply after periods of inactivity.
  2. Redemption Window. Gift Cards must be redeemed within twelve (12) months from the purchase date to remain in active status. Redemption may only occur at Brooklyn Dance Lessons locations.
  3. Inactivity & Reactivation Fee. If a Gift Card remains unused for twelve (12) consecutive months, the card enters inactive status. To reactivate an unused card, a reactivation fee of 15% of the remaining balance (capped at $75) will be applied. After reactivation, the remaining balance is fully redeemable toward eligible services. This fee covers administrative and program costs associated with maintaining long-term inactive balances.
2. Gift Vouchers (Service-Based Certificates)
  1. Brooklyn Dance Lessons also offers Gift Vouchers, which provide access to a specific service (such as class packages or experiences) rather than a monetary balance.
    1. Gift Vouchers are not monetary gift cards.
    2. Gift Vouchers may include defined usage periods or expiration dates, which will be stated at the time of purchase.
    3. Gift Vouchers are non-refundable and may not be converted into cash or credit.
    4. If not redeemed within the stated usage period, the voucher becomes void.
3. Fraud, Loss, or Theft
  1. Brooklyn Dance Lessons is not responsible for lost, stolen, damaged, or unauthorized use of Gift Cards or Gift Vouchers. Proof of purchase may be required for any adjustments.
4. Transferability
  1. Gift Cards and Gift Vouchers are generally transferable unless otherwise stated at purchase. Once redeemed or applied to a booking, any remaining balance may not be transferred.
5. Limitations
  1. Gift Cards and Gift Vouchers cannot be used for
    1. instructor gratuities,
    2. third-party services, or
    3. any product or service not directly offered by Brooklyn Dance Lessons, and
    4. cannot be applied to past purchases or outstanding balances.